Privacy Policy

Transparent data practices and strong privacy protections

Last updated: 2024-09-01
GDPR Compliant

Introduction

At Orizon Comply (“we”, “our”, or “us”), we are committed to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our third-party risk management platform.

This policy applies to all users of our services, including visitors to our website, customers using our platform, and individuals whose data may be processed as part of our services.

Information We Collect

Types of personal data we collect and how we collect it

Account Information

Name, email address, company details, job title, and contact information

Retention: 7 years after account closure

Usage Data

How you interact with our platform, features used, and system performance

Retention: 2 years

Technical Data

IP addresses, browser type, device information, and access logs

Retention: 1 year

Communications

Support requests, feedback, and correspondence with our team

Retention: 3 years

How We Collect Information:

  • Directly from you: When you create an account, contact us, or use our services
  • Automatically: Through cookies, analytics tools, and platform usage
  • From third parties: Business contacts, vendors, and integration partners
  • Public sources: Publicly available business information for vendor profiles

How We Use Your Data

Legal bases and purposes for processing your personal data

Service Provision

  • • Provide access to our platform
  • • Process risk assessments
  • • Generate compliance reports
  • • Maintain vendor databases

Communication

  • • Respond to inquiries
  • • Send service notifications
  • • Provide customer support
  • • Share product updates

Improvement

  • • Analyze platform usage
  • • Enhance security features
  • • Develop new capabilities
  • • Optimize performance

Legal Compliance

  • • Meet regulatory requirements
  • • Respond to legal requests
  • • Maintain audit trails
  • • Prevent fraud and abuse

Data Sharing and Disclosure

When and how we share your personal data with third parties

We do not sell, trade, or rent your personal data. We may share your information only in these limited circumstances:

Service Providers

Cloud hosting, analytics, customer support, and security services under strict confidentiality agreements

Legal Requirements

When required by law, regulation, legal process, or governmental request

Business Transfers

In connection with mergers, acquisitions, or sale of assets (with user notification)

Consent

With your explicit consent for specific purposes

Your Privacy Rights

Rights available to you regarding your personal data

Right to Access

Request a copy of the personal data we hold about you

Available to all users

Right to Rectification

Correct inaccurate or incomplete personal data

Available to all users

Right to Erasure

Request deletion of your personal data in certain circumstances

Subject to legal obligations

Right to Portability

Receive your personal data in a machine-readable format

EU/UK residents

Right to Restriction

Limit how we process your personal data

EU/UK residents

Right to Objection

Object to processing based on legitimate interests

EU/UK residents

How to Exercise Your Rights

To exercise any of these rights, please contact us at [email protected] or use the contact form below. We will respond within 30 days (or as required by applicable law).

Data Security

How we protect your personal data

Technical Safeguards

  • • AES-256 encryption at rest
  • • TLS 1.3 encryption in transit
  • • Multi-factor authentication
  • • Regular security audits
  • • Intrusion detection systems

Organizational Measures

  • • Role-based access controls
  • • Employee security training
  • • Incident response procedures
  • • Vendor security assessments
  • • Regular penetration testing

Security Certifications

SOC 2 Type II certified, ISO 27001 compliant, and regularly audited by independent security firms.

International Data Transfers

How we handle cross-border data transfers

We operate globally and may transfer your personal data to countries outside your jurisdiction. All international transfers are protected by appropriate safeguards:

  • Adequacy Decisions: Transfers to countries with adequate data protection laws
  • Standard Contractual Clauses: EU-approved contracts for data protection
  • Binding Corporate Rules: Internal policies ensuring consistent protection
  • Consent: Your explicit consent where legally required

Our primary data centers are located in the United States and European Union, with backup facilities in secure, compliant jurisdictions.

Cookies and Tracking Technologies

How we use cookies and similar technologies

We use cookies and similar technologies to enhance your experience, analyze usage, and provide personalized content. For detailed information about our cookie practices, please see our Cookie Policy.

Essential

Required for platform functionality

Analytics

Help us improve our services

Marketing

Deliver relevant content

Policy Updates

How we communicate changes to this privacy policy

We may update this Privacy Policy periodically to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes:

  • We will notify you via email or platform notification
  • We will post the updated policy on our website
  • We will update the “Last Updated” date
  • For significant changes, we may seek your consent

We encourage you to review this policy regularly to stay informed about our privacy practices.

Contact Us

Get in touch with our privacy team

If you have questions about this Privacy Policy or our data practices, please contact our Data Protection Officer:

Email

[email protected]

Mail

Orizon Comply
Attn: Data Protection Officer
123 Market Street, Suite 500
San Francisco, CA 94105

EU Representative

Orizon Comply Europe Ltd.
789 Canary Wharf, Level 8
London E14 5AB, UK
[email protected]